About Marysville Crisis Support Services
Our Story Continues
Our team members are trained in trauma informed care, critical stress management, grief support, and suicide intervention. Each member goes through 100+ hours of training. Each of us has a vested interest in crisis support. Life experiences include family members who are in law and fire; colleagues and individuals who have been impacted by cumulative stress, resulting in substance abuse and suicidal completion; and a recognition that grief and loss should never be experienced alone.
Our Role in Our Community
The services provided through MACSS and this website are offered as a resource for individuals and families facing loss and grief. It also looks to provide access to resources for 1st Responders in law enforcement and fire. We at Marysville Crisis Support Services have seen how self-care, supportive relationships, and utilizing resources can save lives, marriages and provide anonymity and peace of mind.
Stress is an essential component of daily living, yet if is not managed and handled proactively and appropriately, loss of physical health, relationships, and mental health issues can result.
Our role involves these three actions:
C.A.R.E. - our Core Values:
Compassion
Acceptance
Relationships
Encouragement
Our Team
Greg Kanehen
Executive Director
Greg has lived in Washington for 46 years and professionally served in secondary education and coaching, pastoral ministry and crisis support chaplaincy. In addition, he is a certified trauma informed trainer, suicide prevention trainer, and a life coach. Educationally, he holds degrees from Biola University and Fuller Seminary. He enjoys a 44-year marriage with Sharon, and they have three adult children all serving in education. Due to family connections in law enforcement and fire service, Greg, for 35 years, gives back to the first responder community with mental health support and emotional and psychological first aid. His interests include camping, reading, and listening to music.
Steve Jahn
Steve served over 25-years as a Volunteer Firefighter with Tulalip Bay Fire (Sno. Co. FPD #15) retiring in 2009 as Deputy Chief. His training and experience as a Firefighter created a passion to serve his community with mental health support and emotional first aid during times of crisis. He has participated in training for post traumatic stress, both coordinating and receiving as a First Responder, and providing support to others as a Chaplain/Crisis Support Officer. Steve has been married to his wife, Peggy, for over 36 years.They have three adult children and a growing community of grandchildren! His interests include caring for the elderly, cooking, reading, travel, and listening to music.
Hailee Jimenez-Thomas
Hailee Jimenez-Thomas is a Licensed Mental Health Counselor (LMHC) with a master’s degree in clinical mental health counseling from Gonzaga University. Since 2017, she has been dedicated to supporting individuals on their mental health journey, with a particular passion for working with law enforcement, first responders, and those who serve the community. Known for a compassionate and collaborative approach, Hailee values building strong therapeutic relationships to foster resilience and personal growth. Outside of work, she enjoys spending quality time with family and friends, and shares a home with her husband, daughter, and beloved pets.
Marc Jenks
Marc is a former Youth Pastor with a heart for guiding people through life’s challenges. Marc draws on years of ministry experience to provide hope, support, and a calming presence in moments of crisis. In addition to his chaplaincy work, Marc also serves as a Substitute Teacher for the Marysville School District, continuing his commitment to guide and encourage young people. He and his wife Meredith have 3 children.
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Larisa Koenig
Larisa has lived in Washington for several years and serves professionally in the fields of education, mental health, and child welfare. She also serves in the prayer ministry for The Bridge Christian Fellowship where she has attended since 2006. She holds a M.Ed. from Western Washington University, is married to Andrew, a law enforcement officer, has two children, and enjoys people, reading, writing, and her mini-farm pets.
Our Partners We Serve
Trainings We Offer
We provide resources through our partnerships in the community and offer trainings through our team members.
Trauma-Informed Care
Guiding Principles To A Trauma-Informed Approach
A trauma-informed approach begins with understanding the physical, social, and emotional impact of trauma on the individual, as well as on the professionals who help them. This requires individual-centered practices and incorporates three elements:
- Realizing the prevalence of trauma.
- Recognizing how trauma affects all individuals involved with the program, organization, or system, including its own workforce.
- Responding by putting this knowledge into practice.


